Privacy Policy

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Last updated: [July 29, 2026]

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StellarArcus LLC operates the StellarHaus service brand. This Privacy Policy explains how StellarArcus LLC, doing business through StellarHaus (“StellarHaus,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information through the StellarHaus website, sourcing-inquiry process, and related business communications.

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This Policy applies to visitors, prospective clients, clients, professional contacts, suppliers, and other business contacts who interact with us through the website or in connection with an inquiry initiated through the website.

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1. Information we collect

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Information you provide directly

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Depending on how you interact with us, we may collect:

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• your name;

• business email address;

• company, practice, or organization;

• professional role;

• business telephone number, if provided;

• information about what you are seeking to source;

• information about what is not working through the current sourcing path;

• product categories or reference links;

• project goals, quantities, budget direction, timing, or customization requirements that you choose to provide;

• messages, correspondence, and follow-up responses;

• information you provide during an introductory conversation;

• preferences regarding communications.

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The website inquiry form does not currently accept file uploads. Please do not send trade secrets, regulated information, unreleased proprietary designs, or other highly sensitive materials through the inquiry form or ordinary email unless appropriate confidentiality and handling arrangements have first been established.

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Information collected automatically

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When you use the website, Wix and other authorized technology providers may collect:

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• Internet Protocol address;

• browser and device information;

• operating system;

• pages viewed;

• referring website or source;

• approximate geographic region derived from an IP address;

• date and time of visits;

• website performance, security, and error information;

• cookie-consent selections;

• interaction and aggregated usage information, where analytics consent has been provided.

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For more information, see our Cookie Notice and Preferences.

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Information received from other sources

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We may receive business information from:

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• professional referrals;

• project participants;

• suppliers or service providers;

• public professional profiles;

• company websites;

• trade-show or industry contacts;

• other publicly available business sources.

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We use this information only for legitimate business, relationship, inquiry-evaluation, and project purposes.

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2. How we use information

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We may use personal information to:

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• receive, review, and respond to sourcing inquiries;

• determine whether an inquiry appears suitable for StellarHaus;

• arrange an introductory conversation;

• prepare a preliminary view of whether a sourcing path may be worth exploring;

• request clarification regarding product, design, quantity, timing, budget, or customization requirements;

• prepare proposals, agreements, scopes of work, and project communications;

• provide authorized sourcing, evaluation, sampling, documentation, negotiation-support, and coordination services;

• communicate with clients, sourcing partners, suppliers, and authorized specialist providers;

• maintain inquiry, project, approval, and business records;

• operate, secure, troubleshoot, and improve the website;

• understand how visitors find and use the website, where consent is required and obtained;

• protect our legal rights, systems, clients, partners, and other users;

• investigate suspected misuse, fraud, or security incidents;

• comply with legal, regulatory, tax, accounting, insurance, and recordkeeping obligations;

• establish, exercise, or defend legal claims.

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We may also use contact information to send relevant business updates or Insights content where you have requested it, consented to receive it, or applicable law otherwise permits the communication. You may unsubscribe from marketing communications at any time.

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3. AI-assisted processing

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StellarHaus may use AI-enabled business tools to assist with:

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• organizing sourcing requirements;

• structuring product and supplier information;

• aligning quotations and configurations for comparison;

• identifying missing or inconsistent information;

• comparing cost, timing, and documentation;

• preparing internal analysis and project records;

• tracking decisions, responsibilities, and open items.

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AI does not independently approve products, select suppliers, authorize purchases, make client commitments, or replace human sourcing judgment.

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Experienced professionals remain responsible for supplier relationships, feasibility assessment, negotiation, recommendations, and client communications. Clients retain responsibility for their own selections, approvals, funding decisions, and commercial commitments.

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We do not intentionally submit highly sensitive inquiry materials for the purpose of training a general-purpose, public-facing AI model. Where AI-enabled providers process business information, their handling of that information is also governed by applicable provider terms, configurations, and contractual arrangements.

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4. Legal bases for processing

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Where laws such as the General Data Protection Regulation or UK GDPR apply, our legal bases may include:

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• your consent;

• taking steps at your request before entering into a contract;

• performing a contract;

• our legitimate interests in responding to business inquiries, operating and securing our website, managing professional relationships, and improving our services;

• compliance with legal obligations;

• establishing, exercising, or defending legal claims.

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Where we rely on legitimate interests, we consider the nature of the information, the context in which it was provided, and the reasonable expectations of the individuals involved.

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5. How we disclose information

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Website and business-service providers

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We may disclose information to providers supporting:

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• Wix website hosting and form infrastructure;

• email and communications;

• cloud storage;

• CRM and project management;

• document preparation and electronic signatures;

• analytics;

• cybersecurity;

• accounting and professional administration;

• AI-enabled business tools.

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These providers receive information only as reasonably necessary to perform their services or as otherwise disclosed in their own terms and privacy policies.

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Sourcing and project participants

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For an authorized project, we may disclose relevant information to:

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• sourcing and category partners;

• suppliers and manufacturers;

• testing laboratories;

• inspection providers;

• importer-of-record and customs providers;

• freight forwarders, carriers, insurers, warehouses, and delivery providers;

• legal, accounting, engineering, regulatory, or other professional advisers.

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We limit project disclosures to information reasonably needed for the relevant evaluation or authorized project purpose.

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Submitting an initial inquiry does not authorize StellarHaus to distribute confidential designs, commercially sensitive documents, or proprietary product information broadly to suppliers.

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Legal and corporate disclosures

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We may disclose information:

• where required by law, regulation, subpoena, court order, or legal process;

• to protect the rights, safety, property, or security of StellarHaus or others;

• to investigate fraud, misuse, or security incidents;

• to professional advisers subject to appropriate duties;

• in connection with a financing, reorganization, merger, acquisition, sale, or transfer of all or part of the business, subject to appropriate protections.

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6. Sale, sharing, and behavioral advertising

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StellarHaus does not sell personal information for monetary consideration. We do not use personal information for third-party cross-context behavioral advertising, retargeting, or advertising based on activity across unrelated websites.

If our practices change, we will update this Policy and provide any legally required notices, consent mechanisms, or opt-out rights before implementing the relevant practice.

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7. Cookies and analytics

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The website uses cookies and similar technologies that are necessary for security, fraud prevention, consent management, form functionality, and core Wix website operations.

With your permission, we may also use analytics cookies to understand how visitors find and use the website.

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Nonessential analytics cookies are not intended to be activated before required consent is obtained. You can accept, reject, or revise optional cookie choices through Cookie Preferences.

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8. Data retention

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We retain personal information only for as long as reasonably necessary for the purposes described in this Policy.

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Relevant considerations include:

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• whether an inquiry remains active;

• whether a business or project relationship exists;

• the type and sensitivity of the information;

• contractual, supplier, and project requirements;

• legal, tax, accounting, insurance, warranty, and recordkeeping obligations;

• dispute-resolution and claims periods;

• security and fraud-prevention needs.

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Information that is no longer reasonably required may be deleted, anonymized, or securely archived. Some records may be retained after a deletion request where necessary to comply with legal obligations, preserve transaction records, establish or defend claims, or protect security and legal rights.

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9. Security

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We use reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, loss, alteration, misuse, or disclosure.

 

No website, email transmission, cloud service, or electronic storage system can be guaranteed to be completely secure. You should use care when deciding what information to send electronically.

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10. International processing

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StellarHaus works across the United States and Asia. Information may therefore be accessed or processed in the United States, China, other parts of Asia, or other jurisdictions where our authorized team members, sourcing partners, or service providers operate.

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Privacy and data-protection laws in those locations may differ from the laws where you reside.

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Where applicable law requires specific safeguards for international transfers, we take reasonable steps to implement the appropriate contractual, technical, or organizational measures for the relevant processing relationship.

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11. Your rights and choices

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Depending on your location and applicable law, you may have the right to:

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• request access to personal information;

• request correction of inaccurate information;

• request deletion;

• request restriction of certain processing;

• object to certain processing;

• request portability of information;

• withdraw consent;

• unsubscribe from marketing communications;

• request information about categories of information collected, used, or disclosed;

• lodge a complaint with an applicable privacy authority;

• appeal a refusal of a privacy request where applicable law provides that right.

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These rights are not absolute. We may need to verify your identity and may decline or limit a request where permitted by law.

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We will not discriminate against you for exercising an applicable privacy right.

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To submit a request, email:

privacy@stellarhaus.io

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Please include enough information for us to understand and reasonably verify the request. Do not send identity documents unless we specifically request them through an appropriate method.

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12. Browser privacy signals

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Because StellarHaus does not currently sell personal information or use it for third-party behavioral advertising, browser signals intended to opt out of those practices do not materially change our current processing.

We will evaluate legally recognized opt-out preference signals, including Global Privacy Control where applicable, if our practices or legal obligations change.

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13. Children’s privacy

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The website and StellarHaus services are intended for business and professional users. They are not directed to children under 18, and we do not knowingly collect personal information from children through the website.

If you believe a child has provided personal information, contact us at privacy@stellarhaus.io.

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14. Third-party links

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The website may link to supplier, service-provider, publication, social-media, or other third-party websites. Their privacy practices are governed by their own policies. StellarHaus is not responsible for the privacy, security, or content practices of third-party websites.

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15. Changes to this Policy

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We may update this Policy as our website, services, tools, or legal obligations evolve.

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The “Last updated” date identifies the current version. Where legally required, we will provide additional notice of material changes.

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16. Contact

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For privacy questions or requests:

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StellarArcus LLC
Operating under the StellarHaus service brand
Email: privacy@stellarhaus.io